Refund policy

At Feel Fabulous London, your happiness is our priority. Every order is backed by our 360-Day Confidence Promise — giving you a full year to fall in love with your glow.

Returns & Refunds

If you’re not delighted with your purchase, you have 360 days from the delivery date to request a return.

Products must be returned in their original packaging. Light use is acceptable — we want you to feel confident trying your ritual.

To start a return, email us at hello@feelfabulouslondon.com

We cover the cost of return shipping — no hidden fees, no hassle.

Damages & Issues

Please check your parcel as soon as it arrives. If your items are damaged, missing, or incorrect, contact us right away and we’ll make it right.

Non-Returnable Items

Gift cards

Exchanges

Need a different product instead? Simply return the original, and once it’s processed you can place a fresh order for your preferred item.

Refunds

Once your return is received and inspected, we’ll confirm your refund.

Refunds are issued back to your original payment method.

Please allow up to 10 business days for your bank or card provider to process it.

If more than 15 business days have passed since we approved your return, contact us at hello@feelfabulouslondon.com